[email protected] is the one address for everything: support, billing, refunds, privacy questions, press and partnerships.
Reporting a bug
These details help us fix it on the first reply:
- Your MacMonitor version (MacMonitor menu → About MacMonitor) and your macOS version.
- What you did, what you expected, and what happened instead.
- A screenshot, if the problem is visible on screen.
MacMonitor never sends us your files or scan results, so we only know what you tell us.
License and downloads
- Lost your license key or download link? Both are in your Lemon Squeezy receipt email. You can also look up your order at app.lemonsqueezy.com/my-orders with the email you bought with.
- Getting the latest version: choose Check for Updates in MacMonitor, or download again from the link in your receipt. Your license key keeps working.
- New Mac? One license works on one Mac. Email us and we will help you move it.
Refunds
Not right for you? Email within 14 days of purchase for a full refund, no reason needed. Details are on the refund policy page.
See also the FAQ, the guides, the terms of sale and the privacy policy.